Terms of Service | Your Wellness Partner

1. Acceptance of Terms

By accessing or using the Your Wellness Partner website at yourwellnesspartner.com and our messaging-based wellness coaching service (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and Your Wellness Partner, a sole proprietorship operated by Jeremy Hanlon (“we,” “us,” or “our”).

2. Description of Service

Your Wellness Partner is an AI-powered wellness coaching platform that helps you track meals, exercise, sleep, mood, and other health-related habits. The Service communicates with you through SMS, iMessage, Telegram, Discord, and web chat to provide:

Proactive wellness check-ins at times you choose
Conversational tracking of health and wellness data
Personalized coaching responses and insights
Goal setting and progress tracking
A web dashboard for viewing your wellness data

The Service is a wellness tool, not a medical service. See Section 8 (AI Disclaimer) for important limitations.

3. Eligibility

You must be at least 16 years old to use the Service. By creating an account, you represent and warrant that you are at least 16 years of age and have the legal capacity to enter into these Terms.

If we learn that a user is under 16, we will promptly terminate the account and delete all associated data.

4. Account Security

You are responsible for maintaining the security of your account. This includes:

Keeping your login credentials confidential
Ensuring only you have access to your email and connected messaging accounts
Notifying us promptly if you suspect unauthorized access

We use magic link and OAuth-based authentication. We do not store passwords. You are responsible for the security of the email account used to sign in.

5. Subscription Plans & Billing

Plans

We offer three tiers:

Free: Basic features with limited conversation history (7 days)
Plus ($19/month): Extended history (30 days), priority responses
Premium ($39/month): Full history, advanced insights, all features

Billing

Paid subscriptions are billed monthly through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel. All prices are in USD.

Refunds

We offer a 7-day money-back guarantee on your first paid subscription. If you are unsatisfied within the first 7 days, contact us at admin@yourwellnesspartner.com for a full refund.

After the 7-day period, subscriptions are non-refundable. You may cancel at any time, and your access will continue until the end of your current billing period.

Cancellation

You can cancel your subscription at any time through the billing portal in your account settings. Cancellation takes effect at the end of your current billing cycle. After cancellation, your account will revert to the Free plan.

6. SMS & Text Messaging

By providing your phone number and opting in to SMS, you agree to receive text messages from Your Wellness Partner, including wellness check-ins, coaching responses, and service notifications.

Message frequency: Varies based on your preferences (typically 3–5 messages per day)
Message and data rates may apply depending on your carrier
Opt out: Reply STOP at any time to unsubscribe from all messages
Re-subscribe: Reply START to resume messages
Help: Reply HELP for support information

Consent to receive SMS is not a condition of purchasing any product or service. You can use the Service via web chat without providing a phone number.

We will not share your phone number with third parties for their marketing purposes.

7. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose
Attempt to manipulate, bypass, or “jailbreak” the AI coaching system
Impersonate another person or misrepresent your identity
Interfere with or disrupt the Service or its infrastructure
Use automated scripts, bots, or scrapers to access the Service (beyond our provided APIs)
Transmit malware, spam, or harmful content through the Service
Resell, redistribute, or create derivative services based on our Service without authorization

We reserve the right to suspend or terminate accounts that violate these terms.

8. AI Disclaimer & Health Information

The Service is not a medical service. Our AI coaching is powered by Anthropic's Claude and is designed to support general wellness habits. It is not a substitute for professional medical advice, diagnosis, or treatment.

The Service will never:

Diagnose medical conditions
Prescribe medications or specific supplement dosages
Provide clinical treatment recommendations
Replace the advice of a qualified healthcare provider

If the AI detects signs of a medical emergency or mental health crisis, it will provide professional crisis resources (such as 988 Suicide & Crisis Lifeline or 911). This automated safety response errs on the side of caution.

Always consult a qualified healthcare professional before making changes to your diet, exercise routine, or health regimen, especially if you have pre-existing conditions.

9. Intellectual Property

The Service, including its software, design, text, and branding, is owned by Your Wellness Partner and protected by applicable intellectual property laws.

Your data is yours. You retain ownership of all personal data and health information you share with the Service. We claim no ownership rights over your content. See our Privacy Policy for how we handle your data.

AI-generated coaching responses are provided for your personal use as part of the Service. You may not republish, redistribute, or commercially exploit AI responses at scale.

10. Limitation of Liability

To the maximum extent permitted by law, Your Wellness Partner shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or health outcomes, arising from your use of the Service.

Our total liability for any claim arising from these Terms or your use of the Service is limited to the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

11. Termination

You may delete your account at any time through your account settings. Upon deletion, we will remove your personal data within 30 days, as described in our Privacy Policy.

We may suspend or terminate your account if you violate these Terms, engage in abusive behavior toward the Service, or if required by law. We will provide notice where reasonably possible.

Sections 8 (AI Disclaimer), 10 (Limitation of Liability), and 12 (Governing Law) survive termination.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Service shall be resolved through good-faith negotiation first. If unresolved, disputes shall be submitted to binding arbitration in California under the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property matters.

13. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email or through a notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the changes.

14. Contact Us

If you have questions about these Terms, please contact us:

Email: admin@yourwellnesspartner.com
Website: yourwellnesspartner.com/contact